Andre
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Unfortunately, we didn't have a good experience with this rental company. The campervan turned out to have many signs of wear and tear and some defects in important functionalities. Furthermore, after returning the campervan, Sam wanted us to pay for any damage that occurred later. Upon returning the campervan, he had no complaints and signed for a damage-free return. However, quite some time later, even three weeks later, he still filed claims. To our surprise and dismay, Goboony gave him free rein to this, contrary to their own policy. In short, an extremely poor experience with both the rental company and Goboony. Tip: read the terms and conditions and reviews about Goboony.
Response from Sam & Irene
André en zijn partner hebben meerdere schades gemaakt en spullen vervreemd. Bij de inlevering hebben ze gezegd dat er geen schades waren. In goed vertrouwen hebben wij de fout gemaakt niet goed te controleren.
Erg jammer hoe dit is gelopen.
De kritiek op Goboony snap ik ook niet want jullie hebben geen euro hoeven te betalen voor stelen van de oplader, schade aan de luifel en de bumper omdat het afgetekende afleverformulier leidend is.
Rene
Andre
Daphne
Kurt
Carola
Sandra
John
Liesbeth
