4 berth Tribute – Family Friendly 4 berth T 669 (Liverpool)

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Upon our arrival we were given a different vehicle than the one booked. Maybe better because it was a little bigger. But still different. The delivery of the vehicle was good. Almost everything was explained to us. During the trip we had some difficulty with the hot water, for which the instructions were not very precise. The supplier was always available to respond via email to our requests. During the trip everything was fine, except for the hot water. The problem is that three days before the end of the holiday, while we were driving, the clean water drain pipe (it is located outside, under the camper) came loose with the related tap that were lost. Obviously we were driving and we didn't notice. We noticed it the next day because we had no more water and we couldn't load water anymore. we were forced to spend the last three days in campsites to use the facilities. On top of the inconvenience we experienced, instead of being refunded, upon our return we were charged £125 for the missing hose (a 40cm flexible hose) and tap. In the photos you can see the vehicle that was given to us and the detail of the tube that accidentally came off while driving August 2024