Thanks to Jan we couldn’t have been happier about our experience as a couple of motorhome first-timers!
From start to finish she provided a top quality customer experience, from handling the booking process, the pick-up and simple pre trip info videos about the “how to’s” including filling-up with fresh water, dealing with waste water, setting the heating controls etc.
the motorhome was immaculately clean and full of nice touches that only an experienced professional would think of, for example oven trays in pillowcases so they don’t rattle as you drive! An electric kettle as well as the traditional gas option, if you want a quick whistle-free cuppa, while your partner snoozes! Starter pack items for the essentials, milk, bottled water, salt n pepper, fairy liquid et al.
The star of the show “Pearl” is an extremely well featured, thought-out top range motorhome, everything is quality, has a purpose and WORKS!
The only hiccup was when I had a senior moment and couldn’t find the hose to top up the water tank. I only looked with my eyes and not with my hands🙄, forgetting it’s a collapsible hose and therefore in a Tesco bag, not in a blue Ikea bag 😊
Jan to the rescue via a WhatsApp text TQ.
We loved our 4 days away, a real adventure, we caught the bug, even to the point of googling different van layouts and discussing the pro’s and con’s of each.
Initially we looked at numerous vendors, but Jan’s previous reviews stood-out from the crowd, as providing a quality motorhome and top-notch customer support, we too can now vouch for that, including posting back the left behind pair of shoes.!
Thanks again for such a wonderful introduction to the motor home experience, our first but most definitely not our last.
Douglas & Michelle
October 2024
Response from Janice
Thank you both so much for the very kind review! It was a pleasure to meet you both, & I'm so pleased that you had a great first moho experience in Pearl. Here's to many more!