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Was our first motorhome experience (with 2 small kids, 2 and 4 years old). Kevin explained everything very clearly and thoroughly. He's very easy and quick to reach for questions before departure and during the trip! The motorhome is in tip-top condition, everything is provided: cutlery, kitchen roll, washing-up liquid, cutlery and crockery, outdoor chairs and table, etc. The spacious trunk is also definitely a plus when you are travelling with children. In short, a wonderful experience with excellent guidance if needed. Thanks, Kevin and Heidi, and perhaps we'll see you again!