Ronny
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Good communication and transfer with Thomas. First experience with EV based on apps: enjoyed electric driving but with the necessary charging stress. Only after a few days did I realize that despite RFID blocker of smartphone cover, the bank cards were still picked up instead of the app with multiple "not authorized" as a result. Once the charging cable was not disconnected even after a reboot of the charging station. Shutting down the car and opening it again turned out to be the emergency procedure. On the way I installed the Ionity app which gave sufficient coverage in France and also usable in Spain but more limited.
Response from Thomas
Dag Ronny,
Dank voor je review.
Om laadstress te vermijden bieden wij onze laadpass aan zodat er minder dient gezocht te worden met apps.
Bij problemen met de wagen kan u ons ook steeds telefonisch bereiken of via de chat.
Dan helpen we graag verder.
Groeten,
Thomas