Profile of Rachel

Rachel
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Hired out 25 times

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Hey, I'm Rachel!

Burnley , United Kingdom – Member since July 2024

Hi I’m Rachel!
I love to travel both locally and further afield in my motorhome. My favourite places to visit are the beautiful Lake District and the East Yorkshire coast.

9 Reviews

Andrew Andrew
Another wonderful trip in Millie, we love how comfortable, well equipped she is a joy to ride, sleep and make memories in! Rachel & Michelle again great handovers, lovely ladies, thank you so much, we’ll be booking for another trip next year without doubt!! Xx🙂👍 August 2025
Response from Rachel A pleasure to see you both again and so pleased you had another great trip x
Rachel Rachel
Absolutely fantastic experience. The van was just what we needed, clean very comfortable and well equipped. Lots of thoughtful extras, basic cleaning supplies, gas and a leisure battery for some off grid nights dancing under the stars. Pick up and drop off extremely easy. 10/10 July 2025
Response from Rachel Thank you Rachel! So glad you had a fantastic time x
Joshy Joshy
Our motorhome journey was exceptional. We highly endorse Rachel and Mischell, their communication with clients is outstanding. It was truly enjoyable. May 2025
Response from Rachel TThank you Joshy It It was lovely to meet you and your family! ASo glad you enjoyed your trip! Rachel
David David
We had problems with heating in the first night despite being hooked up to site point. Following 2 hrs of going through manual ( some pages had been damaged with part pages missing), we eventually got the problem sorted. We messaged Rachel and finally got a response 4 hrs later. The problems with the power continued, so we cut the holiday short after 3 days( should have been a 5 night break). When we spoke about the problems, Rachel's response was, "I would have left the engine running all night." We don't think that leaving a diesel engine running all night is really acceptable and after reading the Goboony advice to owners it seems that Rachel needs to make sure in future that the vehicle is properly checked and that the introduction should be more than 10 min. It has at least made us realise that we will not be wasting money on hiring any vehicles in the future. May 2025
Response from Rachel Thank you for your review David As discussed the issue with the heating on the first evening was because you had locked out the system. I believe this was resolved and you had heating for the remainder of the trip. I wasn’t suggesting you left a diesel a home on all night but that putting the heaters on for a short time would have quickly heated the inside of the vehicle for you. I assure you the vehicle is properly checked and has a full habitation check in place. User error is common when people are first using the system which is why we went through this thoroughly on hand over. Our handover was closer to an hour with you and not 10 minutes. As discussed I wasn’t suggesting available to answer any issues and you had my contact number and email - as the notification came through Goboony I responded as soon as I saw the message. I hope this helps to clarify some of the points. Best wishes Rachel
Andrew Andrew
Rachel & Michelle Are a lovely couple, thank you again for the rental off Millie, a comfy, warm, wonderful M/H, looking forward till we are using her again on our trip! Andrew, Andrea & Girls. November 2024
Andrew Andrew
From beginning to the end off our amazing 2 week trip in Millie, has been brilliant! Quick handover, very clear & efficient from Michelle, to living in the comfortable warm well kitted out M/H, we’ve loved it! So can’t wait for our next adventure! Thanks ladies 👍xx October 2024
Response from Rachel We are so happy you enjoyed your adventure! You are welcome to rent again anytime :)
Carl Carl
What an experience ….. !!!!! From booking, to the communication with Rachel before handover, the experience was very good. Handover was through but very reassuring and relaxing as first timer when it comes to motor home road trips. We adventured all over Northumberland and Millie handled it brilliantly, what an incredible motor home she is! The facilities that Millie offers made the whole experience very easy and we look forward to booking Millie again in the future for our next Road Trip. Thanks to Rachel for the opportunity to have a wonderful experience :) Carl & Lou x September 2024
Response from Rachel Thank you so much for the lovely review! YYou are welcome back to rent anytime.
John John
Rachel was a great host, on hand to answer questions and gave us a great home for our trip August 2024
Response from Rachel Absolute pleasure to host you and your family - welcome back to rent again anytime.
Stephanie Stephanie
Motor home is in excellent condition, well equipped. Rachel let us preview the van before deciding to hire the vehicle. All instructions for the use of the facilities on the vehicle were clearly demonstrated to us before travelling. Will definitely hire from Rachel again on our next adventure. Welcome pack with essentials was a nice touch . August 2024
Response from Rachel Thank you Steph - it was a pleasure to host you and you are welcome back to rent anytime.