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This company is very chaotic and provides cars that are not in order, only to then recover certain damages from you. We were given a car with all kinds of defects; additionally, there were a few other things: Incomplete inventory (no carving knife, no can opener, no washbasin). A power cord that was much too short, pans that do not fit on the stove. We had a non-working water pump; I spent two days dealing with it (so no time for enjoying our holiday!) and had misery with it the entire vacation. We had to do the dishes at the campsite, but without a washing-up bowl, that isn't easy—dragging bits of dishes to the building, not being able to flush the toilet, and cooking on the stove didn't really work; the pans were too big. Luckily, I had my own cooking stove and gas. The pans shared a handle that I couldn't get off the very first time I tried, so I could only use one pan. The sound system wasn't working; I could only listen to the radio. The curtains could not close properly because they were already broken. The screen in the sliding door didn't seal properly, so insects still got in; the back door didn't close properly, so every time we drove off, it gave a signal that a door was open. The mattresses were as hard as a board. We couldn't use the awning because the arm was numb and it didn't retract properly. Probably forgot a few things? While on vacation, they promised me that I would be compensated for all the misery; decent, I thought at the time. On the day of return, I was right on time to drop off the camper (9:30 am), because if you return the vehicle late, an extra day is immediately charged. When I arrived, one of the gentlemen was just leaving to take another car for its MOT; he said I was early and asked me to wait inside and have a coffee. Too early? I have to hand it in before 10, don't I? Oh well, we'll just do it again. Next, I provided all the tips and pointed out things that were wrong with the camper; this would all be taken into account. We didn't walk around together, like last time, because the existing spots (damage) had been documented on paper and on video and had to be inspected by someone else. Then, a few days later, I am told that I damaged a mirror; this was supposedly discussed on the spot after it was discovered??? Nothing was said to me about the mirror. The company was quite lenient (according to themselves) and wouldn't charge me for the mirror (200.-), because I was in so much trouble! We were given a van that was falling apart; I was supposed to receive compensation, but in reality, I am stuck with a scratch on a mirror so they don't have to pay any reimbursement. It's not about the compensation at all for me, but I am paying well over 1,800 euros for 12 days and getting a whole load of misery on top of that. If you enlarge the photo, you don't really see deep grooves but rather chalk lines, and the fact that it wasn't reported to me immediately gives me a very ugly feeling! I never want to have anything to do with this company again, so I want to warn anyone planning to rent anything from them. They hand you junk and make you pay afterwards. I had to give a star to post, but they don't even deserve one! May 2026