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We have experienced the following as very positive: * Good and extensive verbal transfer before departure (especially useful for first-time users, such as we were). Especially the tips and tricks given by Daniëlle and Ramon proved to be (very) valuable. * We received useful Whatsapp videos to support the explanation. * A striking feature is the extensive inventory: everything is available for a comfortable journey with the 'SUBA'. * The sleeping comfort was great and we slept wonderfully. * The built-in refrigerator was ideal for us and worked very well. * There were sufficient connection points in the camper van to connect and charge mobile phones, tablets, etc. * For us the routes through the Netherlands, Belgium and Germany were successful - easily accessible countries for a camper trip! * Unfortunately, the manual for the (fixed) table was missing in the bus. A video instruction for assembling the table would be useful, especially for new users. * The awning extension was not smooth. Possibly maintenance or adjustment needed? * The sharp metal corner above the door requires a solution (e.g. covering or making it rounder) to prevent accidents. The final check by Daniëlle was fast and professional. During our trip the communication with her was perfect. Quick response and/or answers to our questions made our first trip with a campervan a nice experience. Our general impression is that of a successful first camper experience with more than enough comfort, thanks to the clear explanation, communication on the road and complete equipment. With small adjustments (table, awning) the experience can be even better for future travelers! Thank you Danielle and Ramon May 2025