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Our camper was neatly and ready when we picked it up. We received good instructions. On the second day, I texted again with a question because I had little experience with campers. Within five minutes, I had the right answer. We didn't have a single problem with the campervan for three weeks. We traveled 2,300 km through France with a fuel consumption of 1:12. I think that's good for a campervan from 2011. All appliances worked, including the parking heater, which we sometimes needed in the evenings. The swing rack for our heavy e-bikes is ideal. In short, a great holiday, a good campervan, and excellent service from Mr. Bobma.