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We needed a camper to stay with a group of four friends in southern Europe. After nice contact with Joska we rented her camper. The camper was clean, tidy and well maintained. The experience with Joska was great. The experience with Goboony however was not. We were unlucky due to an unfortunate carcass rupture of one of the tires. This was on the French toll road. The alarm center that was outsourced via Goboony was very bad at giving advice. Eventually there was a French breakdown service next to the camper who wanted to mount a tire from 2001 for us for the amount of 1041.00 euros. The alarm center even advised to do this. After contacting Joska, who had time for us late in the evening, we decided to decline. Called the emergency centre several times. First advice was to send the breakdown man away. But then we would still be stuck there... Third advice was a whispering person who transferred us to a telephone robot? The fourth person could finally help us. Spoke French and we could be helped the next day cheaper. We have filed a complaint with Goboony, but have not received any response. If you want to rent a camper from Goboony I would highly recommend Joska. She is honest and super neat in the contact. The agreements made are neatly complied with.
Response from Joska
Fijn dat ons contact goed was, en we jullie konden helpen waar nodig. Wie weet tot een vvolgende x.