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Elke takes the time to explain everything thoroughly. What's also great are the videos she records to show how everything works. You can then view them at your leisure, even if you're on-site. Elke is also always available. It was our first time with a campervan, so we didn't drive too far. We drove through Belgian Limburg and to Groede in the Netherlands. It was a trial trip for us. Nice camper and facilities. July 2025