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Here is a review to warn others. I prefer to look for solutions rather than negativity, but that was not possible with this rental company and camper. Long story short: KEEP LOOKING FOR ANOTHER CAMPER! We had expected the camper to be in better condition, as the photos and description "in very good condition" indeed suggest. However, we did experience some challenges with the camper and noticed issues with the service that unfortunately had a significantly negative impact on our weekend. What the flaws/defects were: - The electrical cable turned out not to be working. This was quite a job to figure out, and it took us more than an hour after arrival to resolve with the help of the campsite owner. - Despite the short rental period, it turned out that no gas bottle was included. As a result, we were unable to cook, especially considering the tip about camping gas which turned out to be incorrect. Connection was not possible, so cooking was impossible as well. - there seemed to be no (or otherwise far too little) chemical liquid in the toilet. As a result, the stench was already terrible after just one day. - The awning leaks significantly along the camper, causing both the entrance and our shoes to get completely soaked. There was also no outdoor ground sheet included, which we would have liked to know due to small children. - The window turned out to be broken and taped with duct tape, as a result of which we could not open the window. In addition, many parts of the camper are defective. Such as the table, benches, roller shutters, and lights. None of this is visible in the photos. The defects developed later. - The handover seemed a bit rushed, resulting in the tank turning out to be empty, for example, which meant we lost extra time driving back, refueling, etc. This can perhaps happen, but there was also rubbish present from the previous rental, for instance, and the floor could hardly be called clean. So, it seemed like no check had been performed. - It was not clear to us what inventory was present. For example, there is nothing to anchor the awning against the wind, etc. No washing-up supplies, such as a washing-up bowl, brush, etc. Simple items such as a spatula, a stable outdoor table, etc., are missing. Had we known this beforehand, we could have added more items, whereas we assumed the camper would be fully equipped. Overall, the owner was lax with service during the weekend. Hard to reach. Defects didn't seem to matter much to him; the lack of steam was our own fault, even though we really did have to borrow a cable ourselves at the campsite, etc. He wasn't even home at the handover. "Just throw the key in" when we found ourselves in front of a locked door at the agreed time. Because of this, we were unable to discuss the defects and inconveniences with him. After inquiring with Goboony, it seems reasonable to us to receive 30% of the rental amount back, given the nature of the defects and the cumulative effect. Goboony ruled in our favor in the disputes regarding 10% of the costs. Tjeu refused to comply with this. His response: we disagree. My advice: keep looking for another camper!
Hans