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To start with: we had a fantastic three weeks with Roel's camper. 27000 km on the counter so as good as new. I have some critical comments; The transfer was messy. Roel was not present, we ended up at a camper company. The lady who had to arrange the transfer did her utmost but had no clue about the technical aspects of the camper. every time we had a question she had to call for the answer. We just stopped asking questions. Fortunately we have years of experience with campers so we eventually figured it out. The equipment was incomplete. No insurance papers, no registration certificate present. Eventually we were sent a copy of the registration certificate via WhatsApp and a copy of the green card by email (it was not clear from this how the camper was insured). Furthermore, a number of things were missing that we normally consider to be part of the standard equipment. At least, that is what we are used to with our previous Goboony campers. I would mention: a hose or watering can to fill up with water, a bottle of toilet fluid, a red/white plate for the bicycle carrier, a parking disc, a European accident form and a bottle of Adblue for places where it is not available. Not unimportant: there were no guy ropes for the sun canopy, indispensable in windy weather. The ramps were missing. Fortunately, we noticed this in time so that we could get them from one of the other campers present on the spot. We decided against the promised but not present coffee maker because we are used to taking our own device with us. Finally, a stay iron was missing from one of the windows and the water pump stopped working after two weeks. The backrest of the supplied garden chairs kept falling backwards. One was unusable, the other we could use with some caution. On the other hand, returning the camper was more customer-friendly. Here too, Roel was not present but his right-hand man, Martijn, received us very well. We discussed the above points of criticism with him and he was ashamed of everything that had gone wrong. We ourselves remained rather nonchalant about it, but perhaps these comments will help future tenants. Finally: Goboony markets itself by mediating between private owners of campers and renters. Roel is actually a camper trader, provides storage space, etc. No problem for us, but you expect to end up with a private owner at Goboony. Our years of experience with Goboony have taught us that you rent a better equipped camper from private owners. Whereof acted. June 2025