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Jasper is very flexible with pick-up and drop-off times. He explains the campervan thoroughly. I toured Germany in this campervan for two weeks. The campervan is a bit older and has some signs of wear, but it drives wonderfully, even with the cruise control. However, it has some difficulty climbing, so I had to downshift in time. Unfortunately, the solar panel wasn't generating enough power for the refrigerator, and the battery charger wasn't working, causing the refrigerator to shut down. Jasper said he would have it looked at. The picnic set is really handy and quick to set up. All in all, a great campervan to rent.