Ardjan Ardjan

This text has been automatically translated by Google. Switch to original

After just a few hours on the road, we noticed that something wasn't right. The camper was beeping and the fridge wasn't working. On the owner's advice, we plugged the camper in overnight, but this didn't solve anything. Upon contact, it turned out the battery was defective and could not be replaced on short notice locally (in Sweden). This meant that we were dependent on campsites for electricity for our entire holiday, even though we had come here precisely to be able to travel freely. Upon returning the camper, the owner quoted a compensation amount that, in our view, was too low. In response to our counter-proposal, he indicated that he needed to think about it and would get back to us. However, a few days later, we received an email with an even lower compensation than his original proposal. This was not in accordance with the agreement made and, moreover, had already been processed unilaterally in the app without consulting us first. Ultimately, the compensation that remained is disproportionate to the extra camping costs incurred. Furthermore, it comes across as improper that previous agreements are not honored. In short: a holiday with a lot of hassle and limitations due to a defective camper, followed by disappointing and careless handling. That is exactly what you want to avoid when renting a camper. May 2026